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//// Business · Client Management

Client Profitability Tracker

Not all revenue is equal. A client who pays fast, revises rarely, and sends referrals is worth 3× a slow payer who bleeds your time. Score every client and know exactly who to keep, negotiate with, or sunset.

Corp Tax Rate21%
SE Threshold$400
FICA Cap 2024$168,600

Client Details

The rate you benchmark all clients against

$

Revenue & Hours

Invoiced to this client this year

$

Project hours logged for this client

hrs

Working weeks (default 48)

wks

Client Behavior

How quickly they pay invoices on average

days

Per project/deliverable on average

rounds

Calls, Slack, emails — hrs per week

hrs/wk

New clients this client has referred to you

refs

Enjoyment

Honest score — this factors into the composite grade

😊3/5 — Neutral
12345
Effective Rate
$120.00/hr
Billed ÷ project hrs
True Rate
$96.77/hr
Including comm overhead
Client Grade
A
Keep & grow
Composite Score
75/100
Rate · Payment · Revisions · Enjoy
A
Keep & grow75/100 composite

This is a high-value client. Protect the relationship, raise rates at renewal.

Revenue vs. Target Rate

At your $150/hr target rate, Acme Corp would be worth $30K this year — you're leaving $6K on the table.

Actual billed YTD
$24K
At $150/hr target
$30K

Score Breakdown

Effective Rate
28.0 / 35
Payment Speed
20.0 / 25
Low Revisions
15.0 / 20
Enjoyment
12.0 / 20
Total
75 / 100
1

Effective Hourly Rate

Effective Rate = Total Billed YTD ÷ Total Hours YTD

$24K ÷ 200 hrs

= $120.00/hr

Your raw billing rate — what this client pays per hour of recorded project time.

2

True Rate (with Communication Overhead)

Comm Overhead YTD = Comm Hrs/Wk × Weeks True Rate = Total Billed ÷ (Project Hrs + Comm Hrs)

1 hrs/wk × 48 wks = 48 hrs overhead $24K ÷ 248.0 total hrs

= $96.77/hr true rate

Communication overhead silently erodes your effective rate. This is what you actually earn per hour spent.

3

Composite Score Breakdown

Score = Rate (0–35) + Payment Speed (0–25) + Low Revisions (0–20) + Enjoyment (0–20)

28.0 + 20 + 15 + 12

= 75.0 / 100 → Grade A

Grades: A ≥ 75 · B ≥ 55 · C ≥ 35 · D < 35. Rate and payment speed carry the most weight.

4

Annual Value at Your Target Rate

Value at Target = Total Hours YTD × Target Hourly Rate

200 hrs × $150/hr

= $30K

This is what the same hours would be worth if the client paid your target rate.

5

Revenue Gap

Revenue Gap = Value at Target Rate − Actual Billed YTD

$30K − $24K

= $6K below target

You're leaving money on the table. Consider a rate increase at next renewal.

Key insight

Acme Corp scores 75/100 — Grade A (Keep & grow). This is a high-value client. Protect the relationship, raise rates at renewal.

#ShowYourWork

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